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Arnel Pepito - Surrey North, BC

What made you choose Senior Helpers over other franchise options?

Racheal and I, we chose Senior Helpers because it aligned perfectly with our shared values and our vision of building a meaningful, service-driven business together. Among all the franchise opportunities we explored, Senior Helpers stood out for its strong reputation, compassionate mission, and commitment to improving the lives of seniors. It wasn’t just a business opportunity for us—it was a chance to make a real impact in the community while building something long-term for our family. The professionalism, integrity, and support offered by the brand confirmed that this was the right partnership for us.

 

What was your onboarding experience like?

Our onboarding experience is truly exceptional. From the moment we joined, the Senior Helpers corporate team provided clear guidance, structured training, and steady encouragement. The process was thorough and designed to set us up for success—whether it was understanding operations, marketing, care processes, or compliance. Whenever we needed help or clarification, someone from the team was always there, making us feel supported and welcomed. That early experience gave us confidence and reinforced that we were joining a brand that genuinely cares about its franchise owners.

 

What makes you proud to be part of Senior Helpers Canada?

We are proud to be part of Senior Helpers Canada because the brand consistently leads with compassion, quality, and integrity. The culture is collaborative and mission-driven, and we feel connected to a network of people who genuinely want to make a difference in the lives of seniors and families. Being part of a team that values excellence, supports innovation, and uplifts its owners makes us grateful to represent Senior Helpers in our community. It’s an honor to build our business under a brand that reflects our purpose and passion.